Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Sunbank Solar to our Customer Care team via the form on this page or via mail to Sunbank Solar PO Box 967 Eltham Victoria 3095.

Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.

Latest Solar News

As of July 1 2018, the Victorian feed-in tariff has changed to reflect a new and revised time-varying tariff, this is a result of a revised feed-in tariff structure by the Victorian Essential Services Commission (ESC). A feed-in tariff is the amount of money paid to a homeowner in the form of a credit on an […]

Deciding on what size solar system your home needs for its average consumption patterns is often a difficult task because there are various factors that go into play to determine the best-fit solar system for your needs, as not all households are the same and have varying requirements around energy usage. 

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