Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Sunbank Solar to our Customer Care team via the form on this page or via mail to Sunbank Solar PO Box 967 Eltham Victoria 3095.

Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.

Latest Solar News

Sunbank Solar are very proud to announce the launch of the Goanna Alpha ESS Solar Battery in Australia. The Goanna Solar Battery compliments your existing solar system by capturing and storing excess energy that your system has generated throughout the day, in an affordable and modular battery system. 

The impending Victorian Government election can be the difference between you installing a solar system with a 50 per cent rebate or not. Here’s what could happen if you are thinking of installing solar.

Contact Sunbank Solar with your complaint

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