Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Sunbank Solar to our Customer Care team via the form on this page or via mail to Sunbank Solar PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
Blackouts – why do they happen and how to protect your homeSolar Batteries
In headlines, or in conversation, the term ‘blackout’ only ever evokes a sense of fear and confusion. During last week’s heatwave, Victoria experienced over 200,000 home and business outages, Sydney dealt with 45,000 outages and South Australia reportedly suffered 25,000 outages. Here’s how to protect your home from future blackouts.
Solar batteries – is the technology there yet?Solar Batteries
Following the recent installation of the 2 millionth solar installation in Australia, more solar homeowners are solving solar’s greatest dilemma of storage – storing generated power in a battery. This innovative technology which was once a dream, has now become a reality for Australian households.