Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Sunbank Solar to our Customer Care team via the form on this page or via mail to Sunbank Solar PO Box 967 Eltham Victoria 3095.
Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.
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5 questions to ask a solar energy company
Renewable Energy, Solar Batteries, Solar News, Solar PanelsYou’ve done your research and decided that solar is right for you. Now it’s time to talk to a solar energy company about installation. Where do you start? We’re here to make your life easier by helping you ask the right questions to get the result you want. Here’s five questions you should ask any […]
Message from our Chairman in light of Coronavirus
Renewable Energy, Solar Batteries, Solar News, Solar PanelsIn view of the current COVID-19 (Coronavirus) pandemic, I feel it’s important to update you personally about what our company is doing to ensure we continue to meet your needs safely. We well understand that the current uncertainty is worrying many people, so my primary message is that we are focussed on minimising risk to […]