Complaints & Resolutions
Any concerns, complaints or feedback can be lodged directly to Sunbank Solar to our Customer Care team via the form on this page or via mail to Sunbank Solar PO Box 967 Eltham Victoria 3095.

Any lodged or written complaints will be addressed within twenty one (21) days of received documentation.

Latest Solar News

Solar Victoria has simplified their identity verification process to make it quicker for you to get a rebate, whilst also improving application security. When the update goes live, you will only need to enter details from any two documents to prove your identity making the process much easier. What does the update include? With the […]

Since launching in January this year, some 400 households across the country have signed up to be a part of Solar SG’s Virtual Power Plant. Called the Energy Plan, and launched in conjunction with Australia’s leading renewable energy software company, the program is a similar concept to other VPPs that give households access to the open […]

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